What is Emotional Intelligence?
"Emotional intelligence is the capacity for recognizing our own feelings and those of others, for motivating ourselves, for managing emotions well in ourselves and in our relationships."
Daniel Goleman and the Hay Group have identified a set of competencies that differentiate individuals with Emotional Intelligence. The competencies fall into four clusters:
Self-Awareness: Capacity for understanding one's emotions, one's strengths, and one's weaknesses.
Self-Management: Capacity for effectively managing one's motives and regulating one's behavior.
Social Awareness: Capacity for understanding what others are saying and feeling and why they feel and act as they do.
Relationship Management: Capacity for acting in such a way that one is able to get desired results from others and reach personal goals.
The competencies in the first three clusters must be in place in order for an individual to be effective in the last cluster. And, it is the competencies in the last cluster that drive organization performance; these are the competencies that leaders use to inspire organizations to greatness, that salespeople use to build strong and profitable customer relationships, and that employees who deal with customers every day use to delight customers.
Click on the links and try it out.
http://ei.haygroup.com/resources/
http://www.ihhp.com/quiz.htm
http://www.queendom.com/tests/iq/emotional_iq_r2_access.html
-----------------------------------------------------------------------------------------------------------------
I have managed only to get above average results, using the 3rd link and I feel that is the better of the the other 2.
-----------------------------------------------------------------------------------------------------------------
As per Oxford: EI, is something that many organizations are adopting nowadays in interviews for testing the ablity of the to be 'Manager Recruits'. GE, Boeing, Microsoft etc. apply this test as part of their interview process.
So try em out and have fun !!!
1 comment:
Hey thanx for the information, was very helpful knowledge.
Can you plz help me out with some stuff on Six Sigma???
Post a Comment